Car Crash with police

While Van Nuys is well-known for its various Metrolink and Orange Line stations, a good portion of the population still prefers to drive their own vehicle. Unfortunately, from time to time, this can result in collisions. If you’ve recently been involved in a collision and need body shop repair, here are a few questions you should ask before hiring a shop to do the work.

Do You Provide a Written Estimate?

One of the very first questions you should ask a potential auto body shop is whether or not they provide a written estimate. Getting a written estimate that is itemized is extremely important to understand what repairs are going to be done. Most insurance companies will require you to have this itemized estimate list before they cover the cost of the repairs.

Do You Have a Warranty?

Another essential question to ask is whether or not a particular body shop has a warranty that goes along with its repairs. Master Craft Auto Body in Van Nuys, CA and other reputable body shops offer a warranty on their repairs. This helps to provide you with peace of mind in the event that something isn’t fixed correctly. Some body shops may offer a warranty for a year, while others may offer a lifetime warranty.

Do You Offer Loaner Cars?

It’s always a good idea to ask an auto body shop whether or not they offer loaner cars. These are vehicles that are loaned out by the body shop for you to drive while your vehicle is getting fixed. If the body shop you’re thinking about going with doesn’t offer loaner cars, be sure to ask if they have a relationship with a rental car agency. Many times, rental car agencies will bring out a rental vehicle to the body shop for you to switch into when you drop off your vehicle for auto body repairs.

Do You Work Directly With My Car Insurance Provider?

Most auto body shops will work with a variety of different insurance providers on a daily basis. However, it’s important that you verify that whatever shop you do business with will work with your car insurance provider. This will save you the trouble of having to pay for the repairs upfront and get reimbursed from your insurance company.

How Long Will Repairs Take?

Another great question to ask a potential body shop is how long they believe your repairs will take. Sometimes the body shop will need to look over your entire vehicle and create an itemized estimate before they can provide you with an adequate time frame. However, it’s important to establish that time frame so that you can make arrangements for your rental car or other modes of transportation until you get your vehicle back.

While you may not want to think about it, car accidents do happen. Understanding what questions to ask to ensure that you’re picking a quality auto body shop is a must. If you’ve recently been involved in an accident, be sure to contact the experts at Master Craft Auto Body today!

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